Missing Destination Tag

Pls I lost my 160.9618 XRP for not using receiving tag. I have written to RIPPLE sales department for over a week no response. I know they have solution to the problem but chose not to help. Pls can anyone help me to reach the company.

Below is transaction hash.

https://bithomp.com/explorer/2CFD4358C15C5B25A8BBEC89F0B1816CDC2AB0AFD2737A3829B91AE46E4AC371

Thanks
ISRAEL OKORO
.

The destination of that transaction is Roqqu (roqqu.com), not Ripple. There is nothing that Ripple can do to help. You can reach out to Roqqu.

Ok that will be fine with me